We ensure that clients are up and running on the web 24 hours a day, 7 days a week, 365 a year.

LARGEST INTERNET SERVICE CENTER BUILDING
Floor to floor height:
  • typical floor: 4.1m ( 3.5m under beam )
  • floor loading: 5 kPa / 7.5kPa
  • Total floor area: 350,000 sq.ft. gross
  • Typical floor: 14,000 sq.ft. gross
  • No. of Storey: 24 storeys of ISC's
UNINTERRUPTIBLE POWER SYSTEM
In case of local power failures, our data center provides:
  • Utility Connection
  • Dual feed 11kV power supply from separate HKE zone substations
  • Dual feed telecom connection from separate telephone exchanges
  • Electricity Supply
  • Main Supply: 2000 KVA Transformers
  • UPS: 400KVA UPS modules with n+l configuration per floor, 30 mins battery back up time, dual power supply risers
  • EPS: 2000KVA generator sets ( 24-hour continuous full supply )
  • Earthing: Separate data center clean earth
INDUSTRIAL-GRADE AIR CONDITIONERS
  • Indoor temperature at 20 +/- 2 Degree Celsius
  • Relative humidity at 50% +/- 10 %
  • Direct expansion type or Chilled Water Type CRAC unit
PRODUCTION SERVERS
  • We use only the best and most reliable brands of hardware to provide the best services to our customers. Our servers are Compaq ProLiant ML370 G3 Xeon 3.06GHz/512KB Cache, 2GB DDR RAM, 146GB UltraSCSI Hard Drive, designed for a 24/7 web serving environment.
SPARE SERVERS
  • For every 3 production servers we keep 1 online spare server. If a production server fails, it will be immediately replaced with a spare server, and the latest backup will be restored. In this way, ICDSoft can offer you a 99.9% uptime guarantee.
NETWORK RELIABILITY
  • Dual TBE rooms and dual risers
  • Dedicated 100mm dia G.I. Conduit for vertical backbone.
  • G.I. Conduit for interfloor cabling use
  • Optical fibre to the building