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24/7 Tech Support
  • At ICDSoft, we place EMPHASIS ON SUPERIOR CUSTOMER CARE. Our staff is well trained and always eager to assist you.
    More than 70% of our customers come to us referred by a current ICDSoft client. The reason is obvious - OUR SUPPORT IS SIMPLY THE BEST!
WHY ICDSOFT'S AWARD WINNING SUPPORT MAKES THE DIFFERENCE
Knowledge Is Power
  • Our online documentation covers almost all aspects of developing a web site. A search utility is supplied in addition to frequently asked questions.
24/7 State-of-the-art Tech Support Ticketing System
  • Absolutely the best ticketing system ever created. Open a tech support ticket via an online, easy to use form. The entire process is rather simple and you will be notified by e-mail as your ticket is answered.
One-hour Response Guarantee
  • Is your current host taking days to return your tech support requests? We guarantee a reply to each and every Tech Support Ticket within one hour of its posting... Guaranteed!
Supervisors Review Every Single Tech Support Ticket
  • Each tech support ticket thread is reviewed by a Supervisor within 24 hours. If you open up a tech support ticket - not only will you receive a one-hour response, but within 24 hours a Supervisor will make sure that everything was resolved to your complete satisfaction.
Customer Satisfaction Is Our Primary Objective
  • It's simple as that, Customer Satisfaction Is Our Primary Objective.